Information and Policies

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Additional Options

How do I contact Alpha Watch USA?

Can you explain water resistance to me?

What are your Quality Assurance steps?

How long is the warranty period?

What are your shipping rates?

What shipping options are available?

Do you charge sales tax?

Do you ship internationally?

How do I change or cancel an order?

How do I read my Timegrapher results?

I bought/received a new bezel insert. How do I replace it?

Is my payment secure?

Product descriptions

What can be returned?

What is your privacy policy?

What payment options are available?

When will you ship my order?

Why does the second hand on my watch have a stutter?

Will you service/warranty a watch I bought from Alpha Hong Kong?

Will you undervalue my international purchase so I don't have to pay such high tarrifs?